contact

How to reach us

E-mail: support@florafemme.at
Phone / WhatsApp: +43 670 555 8662

Feel free to contact us anytime – we guarantee a response.

Daily customer support – available around the clock

Our support is available for you every day, including weekends and holidays, at any time.

Fast responses within service hours

Between 9:00 AM and 6:00 PM, you will generally receive a response within a few hours.

We attach great importance to fast, friendly and competent answers.

Outside service hours

We are also available outside of our fixed working hours. Please note: The response may sometimes take a little longer – but we still strive to help you as quickly as possible.

Support via WhatsApp

For many, it's easiest to message us directly via WhatsApp. Whether it's a quick question, extended advice, or order information – we're happy to answer you.

Social Media

You can also reach us via our social media channels at any time for questions about your order, products, or intimate care topics.

We would be delighted if you followed us there and became part of our community.

 

Want an even faster answer?

Often, questions can be clarified without waiting:

In our FAQ section, you'll find many answers to frequently asked questions.

You can find information on shipping & delivery here.

You can find details on returns & cancellations here.

Many customers already find the relevant information there – conveniently and instantly.